GND Support Ltd - Milton Keynes City Council Supported Living Services Framework Success

Case Study

GND Support Ltd – Milton Keynes City Council Supported Living Services Framework Success

Tender Overview

In December 2025, we supported GND Support Ltd in securing admission onto Milton Keynes City Council’s Supported Living Services Framework (Reference: 2024-251) for Lot 4: Supported Living for People with Other Support Needs. This significant framework success, confirmed on 22nd December 2025, established them as one of only ten approved providers selected for this competitive four-year framework running from 19th January 2026 to 18th January 2030.

The framework was evaluated under Public Contracts Regulations 2015 (PCR 2015) using most economically advantageous tender criteria, requiring providers to demonstrate comprehensive capability across quality and commercial dimensions whilst competing against numerous providers seeking access to Milton Keynes’ supported living commissioning opportunities. This competitive framework exemplifies why providers increasingly rely on AssuredBid’s expert bid development support to navigate complex evaluation methodologies and position competitively within limited-admission frameworks where only the highest-scoring tenders secure places.

GND Support Ltd, based in Milton Keynes, wanted to establish their position within Milton Keynes City Council’s supported living commissioning framework, securing access to call-off opportunities for supporting people with other support needs across the borough. The framework structure, limiting admission to only ten providers, created intense competition where successful providers needed to demonstrate exceptional capability to rank within the top-scoring tenders.

Framework Structure and Requirements

Milton Keynes City Council’s Supported Living Services Framework (FTS Contract Notice Reference: 2025/S 000-006809) was structured to identify and admit a limited number of high-performing providers capable of delivering supported living services for people with other support needs across the borough. The framework evaluation methodology, detailed in the Invitation to Tender (ITT), assessed tenders using most economically advantageous tender criteria combining quality and commercial dimensions.

The competitive nature of this framework, with only ten provider places available across Lot 4, required exceptionally strong tender submissions demonstrating comprehensive capability across all evaluation criteria. Providers needed to navigate detailed ITT requirements, Standard Selection Questionnaire documentation, and complex evaluation methodologies whilst positioning themselves competitively against numerous competitors seeking the same limited framework places.

The framework also required successful providers to complete due diligence processes including submission of audited accounts for the two most recent years (where applicable) and documentary evidence of adequate insurance cover as specified in the Standard Selection Questionnaire, with only three days allowed for post-award evidence submission following notification of provisional admission.

Our Intervention

AssuredBid provided comprehensive bid development support to GND Support Ltd throughout their framework tender submission. Our expert bid writing team worked with the company to develop responses addressing all ITT requirements whilst positioning them competitively within Milton Keynes City Council’s evaluation methodology for most economically advantageous tender assessment.

Our support ensured their tender submission comprehensively addressed quality criteria whilst maintaining commercial competitiveness, ultimately achieving the scoring strength required to secure ranking within the top ten most economically advantageous tenders and admission to this highly competitive framework.

Outcome and Strategic Benefits

This framework admission success provides GND Support Ltd with exceptional strategic advantages within Milton Keynes’ supported living market:

Milton Keynes Supported Living Market Access: Framework membership on Lot 4 establishes GND Support Ltd as an approved provider for supported living services for people with other support needs across Milton Keynes, providing access to call-off opportunities throughout the four-year framework period from January 2026 to January 2030.

Competitive Positioning Strength: Achieving a top ranking position out of all tenders received demonstrates GND Support Ltd’s exceptional capability, positioning them strongly within the limited ten-provider framework for competitive advantage when Milton Keynes City Council issues call-off opportunities to framework providers.

Local Authority Commissioning Credibility: Securing admission to a highly competitive limited-provider framework through most economically advantageous tender evaluation validates GND Support Ltd’s quality and commercial competitiveness, strengthening their credibility for other local authority commissioning opportunities within Buckinghamshire and surrounding regions.

Four-Year Market Presence: The framework period extending to January 2030 provides sustained market access and revenue opportunity potential across multiple years, enabling GND Support Ltd to build long-term relationships with Milton Keynes City Council commissioners and develop sustained service delivery track record within the borough.

Geographic Advantage: As a Milton Keynes-based provider, GND Support Ltd benefits from local presence advantages including workforce recruitment from local communities, understanding of Milton Keynes’ diverse neighbourhoods, and operational proximity enabling responsive service delivery – factors that strengthen their competitive positioning for call-off opportunities against framework competitors potentially operating from outside the borough.

Results

On 22nd December 2025, GND Support Ltd received formal notification from Kyle Freeman, Procurement Manager (pp Mark Culley, Head of Procurement) at Milton Keynes City Council, confirming their successful tender submission. The notification, issued in accordance with Regulation 86 Public Contracts Regulations 2015, provided detailed evaluation feedback and provisional framework admission confirmation.

Outstanding Evaluation Performance:

GND Support Ltd’s tender achieved a strong evaluation score under Milton Keynes City Council’s most economically advantageous tender assessment methodology. This exceptional performance secured them a top ranking position out of all tenders received, positioning them as one of the highest-scoring providers admitted to the framework.

Top 10 Framework Admission:

Based on their exceptional evaluation performance, Milton Keynes City Council confirmed their decision to admit GND Support Ltd to Lot 4 of the Supported Living Services Framework, with Kyle Freeman stating: “your tender was ranked in the top 10 of the most economically advantageous tenders, and it has decided to admit GND Support Ltd to Lot 4 of the Supported Living Services Framework.”

Competitive Framework Membership:

GND Support Ltd secured one of only ten available framework places on Lot 4, joining a select group of approved providers for this highly competitive opportunity.

Framework Duration:

The framework admission provides GND Support Ltd with four years of market access from 19th January 2026 to 18th January 2030, establishing sustained opportunity access throughout the framework lifetime.

Post-Award Process:

Following notification, GND Support Ltd received a three-day deadline for submitting:

Audited accounts (if applicable) for the two most recent years for financial evaluation
Documentary evidence of adequate insurance cover as specified in the Standard Selection Questionnaire

The award notification confirmed a standstill period until midnight on 5th January 2026 in accordance with Regulation 87 PCR 2015, with contract execution to follow subject to satisfactory completion of due diligence and the standstill period expiring without challenge.

Continuing Support

AssuredBid continues supporting GND Support Ltd with post-award framework management, including preparation for call-off opportunity responses as Milton Keynes City Council issues invitations to framework providers, ensuring they can leverage their strong evaluation performance into sustained contract awards throughout the four-year framework period.

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